A Framework for Planning and Executing Organizational Transformation
Based on Insights from Ethiopian Commercial Banks using Grounded theory Method
Keywords:
Ethiopia, organizational changes, transformation in Banks, Organizational transformation Practices, Banking, Business Management, DBAAbstract
Operating in competitive and dynamic global environment organizations are required to transform themselves to sustain competitions, keep up with the constant changing demands of customers and the ever-changing information technology. Such changes are evident particularly in service providing organization such as banks that are often considered as the backbone supporting the sustainable development of developing economies. Ethiopian banking industry that has been protected from foregoing completion appears to be facing a potential competition form more advanced foreign banks in the near future. This and other internal and external factors have propelled a number of banks to go through a transformation process that appears to be diverse in its approach and outcome. This study aims to explore, the different components of organizational transformation and how they are going to be planned and implemented. Doing so, the study has been benefited from the researcher’s practical experience and able to fill in the gap between the theoretical views and the practice on the ground. The study finally draw a framework that can be used as a guide by Organizations to plan and execute transformation process.
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